No-shows aren't a patient problem. They're a follow-up problem.
Enter a few numbers. See what your clinic may be losing every month to no-shows and missed after-hours inquiries, in pesos.
Your clinic
Appointments booked / month
Total booked visits in a normal month.
Average value per appointment
Typical revenue from a single visit (not lifetime value).
New-patient inquiries per month
Calls and messages from potential new patients only. Not sure? About two a day is roughly 60 a month.
Average value of a new patient's first visit
Revenue from the first visit only. Use a conservative estimate, not lifetime value.
The leak · your best estimate is enough
No reports needed. Think about a normal week at your clinic. If you're stuck, tap “Not sure” to use a starting estimate you can change anytime.
Out of 10 booked patients, how many miss their appointment or cancel at the last minute?
Starting estimate: 1 out of 10 (10%). Tap a number to change.
Our assumption, not your data: we count only 4 out of 10 of those no-shows and last-minute cancels as preventable by reminders. Change it under fine-tune below.
Out of 10 new-patient inquiries, how many arrive after hours or while your team is busy?
Starting estimate: 3 to 4 out of 10 (35%). Tap a number to change.
Out of 10 after-hours inquiries, how many never get a reply?
Starting estimate: 6 out of 10 (60%). Tap a number to change.
Out of 10 inquiries that get a quick reply, how many book an appointment?
Starting estimate: 3 out of 10 (30%). Tap a number to change.
Fine-tune exact percentages(optional)
No-show / last-minute cancel rate
10%Typically 5–20% for PH clinics — adjust to match your clinic.
Share of no-shows a reminder system can save
40%Reminders typically recover 30–50% — adjust to match your clinic.
Share of inquiries that arrive after hours / when busy
35%Often 30–50% land outside desk hours — adjust to match your clinic.
Share of after-hours inquiries that go unanswered
60%Typically 50–70% never get a reply — adjust to match your clinic.
Rate an answered inquiry becomes a booked patient
30%A prompt reply converts ~20–40% — adjust to match your clinic.
Est. no-show loss / month
₱20,000
200 appts × 10% no-show × 40% recoverable × ₱2,500
Est. after-hours loss / month
₱15,120
60 inquiries × 35% after-hours × 60% unanswered × 30% convert × ₱4,000
Estimated monthly revenue leak
₱35,120≈ ₱421,440 / year if left unaddressed
Recoverable ₱35,120/mo − HeyDenta from ₱3,490/mo = Net gain ₱31,630/mo
An estimate based on your inputs, not a guarantee of savings. Actual results vary by clinic.
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Email me my results
Optional — get a copy of this estimate in your inbox to share with your team.
This is an estimate, not a measurement of actual lost revenue. Every figure above is calculated only from the numbers you entered, multiplied by assumptions you can change. The starting percentages are editable assumptions, not claims about your specific practice. Use this as a directional guide to a conversation, not an audit. Adjust any assumption to match your clinic.
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Est. monthly leak
₱35,120